March 26, 2020
June 27, 2019
Two skinny vanilla lattes. Both sugar-free.
One hot chocolate.
One flavor of the day.
One Café Mocha.
One medium roast.
One London Fog—sugar-free and skinny.
An iced coffee, room for milk.
And one dark roast with an extra shot.
That’s my team’s coffee order.Continue reading >
June 13, 2019
The first job of a leader is to inspire trust. But why…and how?
The why behind the significance of building trust is that the essence of leadership is the ability to persuade teams to act boldly in alignment with a big vision. The reality is that none of us are likely to be inspired or influenced by leaders we do not trust. Where there is low trust in a relationship or on a team, there is the very real perception of high risk. Conversely, where there is high trust, the feeling is one of low risk. This is where we are not afraid to step out of our comfort zone or our defensive/cautious posture and try something new and bold. But then, how do we establish trust?
April 04, 2019
Managers are responsible for other’s performance and growth. It’s part of the gig. You can’t deny it, avoid it or hide from it. This means when we take on this role we must shift our perspective in a big way.Continue reading >
March 07, 2019
In a recent brainstorming exercise, a team I was working with explored the concept of rewards. None of the ideas replaced fair wages, performance bonuses, appreciation or on-the-spot praise, but they added into the ways you already reward results. They were ideas that could accelerate your team’s performance.Continue reading >
January 24, 2019
For many people, the phrase “More Than Teeth” does not immediately bring much to mind. This could be due to an intense fear that represses all memories associated with your dentist, but most likely it is because you have not had the pleasure of meeting my dentist. Various members of my family have been practicing dentistry for over 50 years, and that phrase is one of my father’s favorite ways to describe his vision for service.Continue reading >
January 10, 2019
I rushed into the breakroom between meetings to grab a quick cup of coffee, but much to my disappointment the carafe was totally empty. I took a quick glance at the Keurig sitting on the counter and contemplated making a single cup, but the thought was fleeting. I knew that in a matter of minutes someone else would do the same thing I was doing—stop by the breakroom in between commitments to refuel their tank and refresh their cup. No, I’d pass on the quick fix, and I’d wait the five minutes it would take to make a fresh pot. In the process, I’d help someone else avoid this small pause in their day.Continue reading >
December 13, 2018
November 29, 2018
At HORNE, we believe that our people are our greatest asset and the best way to grow all of our team members is by first, growing our leaders. One of the ways we develop our leaders is by hosting regular group coaching sessions, focused on the strategic needs facing our leaders. The purpose of these sessions is to provide a confidential space where transparency, collaboration, strategizing and peer learning can best take place. Our most recent session was focused around understanding and unpacking specific feedback as it relates to our roles as leaders and determining ways to improve on them.Continue reading >