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April 22, 2021

What Judging Others Really Means and How To Avoid It

To judge is human nature, and researchers have found that passing judgment has more to do with ourselves than others. That said, we ultimately judge because of our own insecurities. Earl Nightingale once said, “When you judge others, you do not define them, you define yourself.” Eeek! We judge all the time and we don’t even realize it — strangers in a restaurant, new people on their first day, actions/words in everyday life (boy, that email was scathing). The heart of the matter is, judgment can be extremely detrimental to relationships, work environments and our own psyches. 

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Topics: Attitude, Leadership, Character

March 26, 2020

It’s My First Pandemic

I’ve never lived through a pandemic before. I’ve never lead a team or company through so much unknown or during such an unprecedented time.

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Topics: Perspective, Teamwork, Leadership

June 27, 2019

How Well You Know Your Team Affects Your Results

Two skinny vanilla lattes. Both sugar-free.

One hot chocolate.

One flavor of the day.

One Café Mocha.

One medium roast.

One London Fog—sugar-free and skinny.

An iced coffee, room for milk.

And one dark roast with an extra shot.

That’s my team’s coffee order. 

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Topics: Relationships, Results, Team Building, Leadership, Employee Engagement

June 13, 2019

A Matter of Trust

The first job of a leader is to inspire trust. But why…and how?

The why behind the significance of building trust is that the essence of leadership is the ability to persuade teams to act boldly in alignment with a big vision. The reality is that none of us are likely to be inspired or influenced by leaders we do not trust. Where there is low trust in a relationship or on a team, there is the very real perception of high risk. Conversely, where there is high trust, the feeling is one of low risk. This is where we are not afraid to step out of our comfort zone or our defensive/cautious posture and try something new and bold. But then, how do we establish trust?

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Topics: Relationships, Trust, Leadership

April 04, 2019

4 Habits Every Manager Must Break to Avoid Burnout

Managers are responsible for other’s performance and growth. It’s part of the gig. You can’t deny it, avoid it or hide from it. This means when we take on this role we must shift our perspective in a big way.

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Topics: Growth, Leadership, Coaching

March 07, 2019

3 Ways to Reward Your Team That Doesn’t Cost Anything

In a recent brainstorming exercise, a team I was working with explored the concept of rewards. None of the ideas replaced fair wages, performance bonuses, appreciation or on-the-spot praise, but they added into the ways you already reward results. They were ideas that could accelerate your team’s performance.

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Topics: Feedback, Leadership

January 24, 2019

More Than Accounting

For many people, the phrase “More Than Teeth” does not immediately bring much to mind. This could be due to an intense fear that represses all memories associated with your dentist, but most likely it is because you have not had the pleasure of meeting my dentist. Various members of my family have been practicing dentistry for over 50 years, and that phrase is one of my father’s favorite ways to describe his vision for service.

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Topics: Servant Leadership, Service, Leadership, Goals

January 10, 2019

Would You Make the Coffee?

I rushed into the breakroom between meetings to grab a quick cup of coffee, but much to my disappointment the carafe was totally empty. I took a quick glance at the Keurig sitting on the counter and contemplated making a single cup, but the thought was fleeting. I knew that in a matter of minutes someone else would do the same thing I was doing—stop by the breakroom in between commitments to refuel their tank and refresh their cup. No, I’d pass on the quick fix, and I’d wait the five minutes it would take to make a fresh pot. In the process, I’d help someone else avoid this small pause in their day.

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Topics: Servant Leadership, Growth, Leadership

December 13, 2018

Growing Yourself to Grow Others: Part 2

Leading others well requires constant learning and growing. To best develop our teams, we have to first be willing to develop ourselves! One of the best ways to learn is by sharing with and hearing from peers.

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Topics: Growth, Feedback, Leadership

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