March 07, 2019

3 Ways to Reward Your Team That Doesn’t Cost Anything

In a recent brainstorming exercise, a team I was working with explored the concept of rewards. None of the ideas replaced fair wages, performance bonuses, appreciation or on-the-spot praise, but they added into the ways you already reward results. They were ideas that could accelerate your team’s performance.

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Topics: Feedback, Leadership

February 21, 2019

Leaving a Lasting Impression

My husband and I live in New York and one morning on his routine walk to work he spotted a wallet that belonged to a young girl from Nebraska. It was fully intact with IDs, cash, credit cards, gift cards and stuffed with a variety of personal mementos that included a cruise key card.

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Topics: Customer Experience, Collaboration, Client Service

February 07, 2019

Fearless Unrivaled Flexibility is More Than Just Leaving Early on Friday

When I started at HORNE, I didn’t realize how much I could actually love the firm I worked for. I haven’t been at HORNE long, but I have learned so much about myself, my profession and my firm. I even vividly remember my first new hire orientation, HORNE FastStart. They told us that HORNE was big on flexibility. But that it wasn’t a policy, it was a philosophy and it even had a name—Fearless Unrivaled Flexibility. At the time, I didn’t really understand what that meant. I assumed it meant that I would occasionally be able to leave work early on Fridays or that I could even leave work in the middle of the day to handle a personal errand if needed.

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Topics: Trust, Communication, Flexibility, Sense of Belonging

January 24, 2019

More Than Accounting

For many people, the phrase “More Than Teeth” does not immediately bring much to mind. This could be due to an intense fear that represses all memories associated with your dentist, but most likely it is because you have not had the pleasure of meeting my dentist. Various members of my family have been practicing dentistry for over 50 years, and that phrase is one of my father’s favorite ways to describe his vision for service.

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Topics: Servant Leadership, Service, Leadership, Goals

January 10, 2019

Would You Make the Coffee?

I rushed into the breakroom between meetings to grab a quick cup of coffee, but much to my disappointment the carafe was totally empty. I took a quick glance at the Keurig sitting on the counter and contemplated making a single cup, but the thought was fleeting. I knew that in a matter of minutes someone else would do the same thing I was doing—stop by the breakroom in between commitments to refuel their tank and refresh their cup. No, I’d pass on the quick fix, and I’d wait the five minutes it would take to make a fresh pot. In the process, I’d help someone else avoid this small pause in their day.

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Topics: Servant Leadership, Growth, Leadership

December 27, 2018

A Look Back at 2018

As 2018 comes to a close, we’re reflecting on a year of amazing discussions and inspiration to see how culture mattered in 2018.

What did we find? Our readers really enjoy blogs where our team members didn't shy away from hard topics and felt empowered to share their personal stories.

Here’s a look back at the most read blogs from 2018.

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Topics: Culture Matters

December 13, 2018

Growing Yourself to Grow Others: Part 2

Leading others well requires constant learning and growing. To best develop our teams, we have to first be willing to develop ourselves! One of the best ways to learn is by sharing with and hearing from peers.

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Topics: Growth, Feedback, Leadership

November 29, 2018

Growing Yourself to Grow Others: Part 1

At HORNE, we believe that our people are our greatest asset and the best way to grow all of our team members is by first, growing our leaders. One of the ways we develop our leaders is by hosting regular group coaching sessions, focused on the strategic needs facing our leaders. The purpose of these sessions is to provide a confidential space where transparency, collaboration, strategizing and peer learning can best take place. Our most recent session was focused around understanding and unpacking specific feedback as it relates to our roles as leaders and determining ways to improve on them.

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Topics: Growth, Feedback, Empowered People, Listening, Leadership

November 09, 2018

Business Professional, Mom and…Acrobat?

When I was in college working to obtain my bachelor’s in business management, if someone told me that one day I would grow up to become an acrobat, I would have told them they’d lost their mind. Pigs had a better chance of sprouting wings and taking to the sky than I had of navigating a trapeze. Yet here I sit ten years later, constantly walking a tightrope as I try to balance work and home life.

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Topics: Growth, Fearless Unrivaled Flexibility, Honor Values

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