October 16, 2019

Does Our Pricing Reflect the Impact or Worth of Our Services and Advice?

A few weeks ago, we kicked off the blog series 5 Questions that Might Make Us #beEvenBetter to address the challenges facing accounting firms today. A supercell of technology-fueled disruption is headed our way, and we must figure out how to plot safe passage through what promises to be rapid and radical transformation. 

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Topics: Anticipatory, Forward Thinking

September 25, 2019

What Does Your Badge Say?

It’s about 9:30 p.m. on a cloudy night when blue lights pop on in the median just as my radar detector goes off — I’m toast! I quickly pull over, grab my license, roll down my window and get my hands where the officer can see them as he walks up. Even in this moment, I am always in awe of their courage and commitment to public safety. (Knowing the routine might be a hint that I have been in this situation before, all of which are my fault.)

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Topics: Anticipatory, Growth Mindset

September 11, 2019

What Legacy KPIs Are We Measuring That Slow Us Down?

What legacy KPIs are we measuring that slow us down? That's the next question in the blog series, 5 Questions that Might Make Us #beEvenBetter. 

So, are the key performance indicators (KPIs) we are using still relevant today? Do they conflict with the new behaviors that we need to retool or transform our services? Do they focus team members on the right things or distract from where we need to go?

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Topics: Anticipatory, Forward Thinking

September 04, 2019

Number Crunchers

“Oh, a meeting with a bunch of number crunchers,” is ringing in my ears as I look into the eyes of this complete stranger who has taken the liberty of labeling our profession.

It’s the AICPA Major Firms Group meeting in Laguna Niguel, California, and we had just finished our afternoon session and I was briskly walking back to my room when I bumped into this beautiful family in the hallway.

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Topics: Growth, People Development, Anticipatory, Leadership

August 14, 2019

What Would Have to Be True for Us to Change Our Direction, Mind or Assumptions?

A few weeks ago, we kicked off a new blog series, 5 Questions that Might Make Us #beEvenBetter, to address the challenges facing accounting firms today. These five questions will help us continually monitor and change our direction and strategies. We've already discussed the first question, Are we really moving fast enough? Today, let's focus on the next question, What would have to be true for us to change our direction, mind or assumptions?

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Topics: Anticipatory, Future Ready

July 17, 2019

Has the Weight of Success Cracked Our Foundation?

Have you ever experienced foundation problems with your house?  It's not that uncommon, especially here in the Southeast. But what about your firm? Many of our organizations today have severe cracks hidden under layers of successful services and years of strong earnings. And softening foundational principles compacted by new competition causing eroding underneath are stressing the structure of our business models. 

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Topics: Anticipatory

July 10, 2019

Are Dinosaurs in Our Sandbox?

It’s a sunny, hot mid-afternoon as Sully (my two-year-old grandson) and I make our way across the hot pavement to the sidewalk as fast as his little legs would carry him. We finished the short 50-yard walk to our neighborhood playground that's complete with slides, swings, climbing bars and not a bit of shade. Sully insisted on taking three dinosaurs with us—Tyrannosaurus Rex, Stegosaurus and one of which I have no idea what it is. They are small plastic dinosaurs but large enough he can only carry one in each hand. So Pops is carrying the unidentified one.

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Topics: Anticipatory, Future View, Growth Mindset

July 03, 2019

Are We Really Moving Fast Enough?

Last week, we kicked off 5 Questions that Might Make Us #beEvenBetter, a new blog series addressing the challenges facing accounting firms today. These key questions regarding our firm’s future will help us plot safe passage through what promises to be rapid and radical transformation.

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Topics: Anticipatory

June 26, 2019

5 Questions that Might Make Us #beEvenBetter

Imagine for a moment that your accounting firm is on board a luxury passenger bus headed to an important retreat. A fierce thunderstorm has popped up, and circular winds are starting to form a powerful tornado nearby. You are five miles from the nearest exit, and the twister is gaining on you at frightening speed. The full force hasn’t hit yet, but the winds are picking up and you can see debris and tree limbs beginning to fly by. As driver of the bus, you are responsible for navigating your team through the storm. You can’t outrun it. You can’t avoid it.

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Topics: Anticipatory, Forward Thinking

June 19, 2019

Technology Saved My Feet

In last week’s blog, Are We Serving up an Eggcellent Experience, I shared about my trip to Seattle with CeCe and our daughter, Haley. We were very excited about hiking and experiencing the beautiful Seattle area. On the first day, we headed out to hike Tiger Mountain Trailhead. Based on the map and writeup, we could do a circular hike of about six miles and come right back down to the trailhead.

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Topics: Anticipatory, Forward Thinking, Technology

May 15, 2019

What’s in Your Cup?

My feet hit the floor in a rush. With the daylight peeking under our bedroom curtains I knew I had overslept. Yikes! It’s 6:30 and I have a video conference call at 7:00 a.m.! Although I might set the alarm, I always wake up before it goes off. I never oversleep, but obviously, I had today and the timing couldn’t have been worse. I do a quick change and turn on CeCe’s Keurig to warm up while I fire up my computer.

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Topics: Anticipatory, Client Service

May 08, 2019

Dead Leg Leads to Disruption

Growing up, I was a big fan of Jerry Lewis and Dean Martin. I loved their comedy and thought the chemistry between them was pretty special. I watched their shows as often as I could.  Now, I realize I probably just dated myself and some of you are thinking, “Who?”

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Topics: Anticipatory, Future Ready

April 10, 2019

Golf Again? Please No!

In golf, your ability to play the “short game” is the quickest way to lower your score. You cannot shoot low scores in golf if you can’t chip and putt. Obviously, the pros spend hours refining this aspect of the game. And guess what skills go the quickest if you don’t play regularly? For me at least, it’s chipping and putting. This has never been more evident to me than last month ─ my once a year golf outing at Sage Valley. This year, I shot the worst score of my golfing career (108). That fantastic little score included triple bogeys on four holes. It was ugly, really ugly.

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Topics: People Development, Life-Long Learning, Anticipatory, Client Service, Leadership

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