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March 03, 2021

Dead Weight Slows Us Down

One morning, I was fishing in the front of my boat on Ross Barnett Reservoir in Mississippi. I had an odd feeling that morning that things weren't just right; however, I wasn't able to put my finger on it. I became engrossed in a conversation with another fisherman about our LiveScopes. When I turned around to grab another color bait, I saw that my boat was full of water! I was literally on the verge of sinking.

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Topics: Anticipatory, Forward Thinking, transformation

February 10, 2021

Being Relevant Takes Energy and Urgency

The CEO comes into the boardroom and everyone is standing. “Our oldest customer has fired us. Says they just don’t know us anymore — too much business by phone, email. Well folks, something has to change. We are going to see them all face-to-face.” He then hands out airline tickets to everyone.

This scene is from an old commercial, but with the current pandemic, I think it is a scene (being fired) we could replicate very easily today if we do not treat being relevant as important and urgent. This takes energy and creativity. It takes contacting, listening and collaborating with clients and customers.

Frankly, it’s easier today to assume that a client doesn’t want to collaborate or hear from us. How often are we letting these assumptions delay our actions? The hyper-speed of digital acceleration, remote work, changing business patterns, etc., all require a concerted effort to understand changing needs so we are relevant.

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Topics: Collaboration, Anticipatory, Energy, Proactively Guiding

July 22, 2020

Are You Eager to Seize New Opportunities?

“I would take a 7:30 a.m. hair appointment. I mean it, I would not hesitate.” I listen in shock as I look into CeCe’s eyes to make sure I heard her correctly. This one statement says so much about how eager we are to get our lives back. CeCe hates to get up early! However, after weeks of sheltering at home, she will do just about anything for some semblance of normalcy.

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Topics: Anticipatory, Opportunity, Forward Thinking

July 08, 2020

No Kid Wants to Leave the Park

CeCe and I are having an evening glass of wine and winding down from the day as we sit on our front porch, observing all of our quarantined neighbor’s new activities to pass the time. Walking, jogging, dog walking, bicycles, scooters, golf carts, fishing, and of course, the kid’s playground, which is right in front of our house. This playground has become a center of daily activity and lately, I suspect it is also serving as a secret happy hour spot.

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Topics: Anticipatory, Proactively Guiding, Future View

April 08, 2020

It’s Getting Hot in Here

CeCe and I are sitting outside next to the fireplace, entertaining some close friends pre-social distancing. It’s pretty chilly tonight with a strong north wind so I have the fireplace roaring. In my feeble attempt to dress a little hip, tonight, I reached on my top shelf of shoes and pulled out my retro Cole Haan boots. 

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Topics: Anticipatory, CeCe, COVID-19

April 01, 2020

A Sign of Panic

Entering the restroom, my eyes are immediately locked on this image and I can’t stop staring at it. This visual is cemented in my mind, and I walk out of the restroom with a new realization: we are officially in panic mode. It is showing up in different ways, but it is showing up in everything we are doing and experiencing.

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Topics: Anticipatory, Forward Thinking, Leadership, COVID-19

March 11, 2020

Are Ruts Taking Us Perilously Close to Trouble?

I’m on my four-wheeler today as I head towards my favorite oxbow lake to see if I can catch my favorite fish, crappie! It has been raining for days so the four-wheeler trail is a muddy mess, but I’m smiling all the way back to the lake. It is so much fun to get on this lake all alone and enjoy the sights and sounds of God’s beautiful creation. Catching a few crappie will be the icing on the cake.  

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Topics: Anticipatory, Habits, Windshield View

February 26, 2020

Is It Time to Restyle?

Dressed for work, I’m walking into the den to kiss CeCe bye this morning.  I get two steps into the room and hear, “Ha! You changed your hair!” CeCe, as you might have noticed in previous blogs, is the most observant person I have ever been around and that includes my Mom, who always knew when we were up to no good

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Topics: Anticipatory, CeCe

January 22, 2020

No Pain, No Gain

We have all heard the phrase “no pain, no gain.” And the promise of greater rewards for the price of painful work has certainly proven true in most aspects of my life. But how does “no pain, no gain” apply to the future of our profession? 

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Topics: Disruption, Anticipatory, Future View

January 15, 2020

Don’t Forget the Soap!

Gosh, it’s already 7:45 a.m. as I jump into the shower after a quick shave. I’ve got little time to spare before an 8:30 meeting. Shampoo my hair, quick rinse and reach for the bar of soap. No soap! Dang, I had this same problem yesterday and forgot to put a new bar in here. I’m not using CeCe’s perfumed bath wash again — I got some strange looks yesterday. Nope, I’m going to step out and get a bar of soap.

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Topics: Customer Experience, Anticipatory, Client Service

January 02, 2020

CeCe and the Budget Talk

As I finish up reconciling our personal accounts to provide our tax department with our tax information, it's evident that CeCe and I both have spent too much money on certain aspects of our budget. We were not good stewards of our blessings this year. I’ve noticed that as I near retirement, I am more sensitive to this stewardship than in my youth. If only we could have more wisdom in our youth!

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Topics: Anticipatory, Budgets

December 04, 2019

Some Things Are Concrete

Our front curb is a mess as I begin to pick up large pieces of concrete. We had a company cut two 36 inch slabs out so we can have some additional drainage added to handle excess water in our yard. I’m trying to salvage some of the sod so I can patch a spot in the backyard that I destroyed a few weeks ago which CeCe has not forgotten about. She is fond of a beautiful yard and I have been in the doghouse over this dead grass. 

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Topics: Anticipatory, Client Service

November 13, 2019

Will Our Present Business Model Survive Exponential Change by New Competitors?

For the last few weeks, we have been discussing the technology-fueled disruption headed our way as part of the blog series, 5 Questions that Might Make Us #beEvenBetter. The rapid and radical transformation from this gathering storm inspired me to seek advice from some of the top leaders in our profession and, in the process, develop a routine of considering key questions regarding the future I’m charged with leading.

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Topics: Anticipatory, Forward Thinking

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