April 21, 2021
April 14, 2021
April 07, 2021
CeCe is feverishly telling some of our best friends about TJ, our neighbor’s long-haired Persian cat, who likes to roam our neighborhood. TJ is a big, beautiful cat. As I’m listening to the story, she shares that TJ has been missing for three days and this is very unusual. Our neighbors are naturally upset and beginning to put posters out, driving around the surrounding neighborhoods and asking everyone to be on the lookout for TJ. CeCe is wrapping up her story when I decide to pipe up with my knowledge of cats.Continue reading >
March 31, 2021
CeCe is passionate about several variations of barre and loves her daily workouts. Frequently, I get a riveting (hehe) recap of these workouts for the day as we visit before dinner. Tonight, she is expressing her frustration with her ability to bend her left knee sufficiently to hold a certain position properly. She had a total knee replacement several years ago and has worked really hard to restore her full flexibility.Continue reading >
March 24, 2021
Can you imagine if your surgeon was billing you by the hour? How good would we feel about those contrasting incentives? The longer the surgery, the more the surgeon makes. We might pay a lesser skilled surgeon more than an innovative surgeon who has perfected a less invasive and highly successful surgery.Continue reading >
March 17, 2021
As I listen to the team go over the new plan on process improvement, I’ve heard the word “efficient” several times. It’s obvious that we have certainly made an old manual process more automated and more efficient. Efficiency is not a bad thing — unless we let it destroy being effective. First, let me own that this is a pet peeve of mine. Being efficient is NOT the same as being effective.Continue reading >
March 10, 2021
I know I have spun a head or two as I shared with friends and business associates that I love them. Several years ago, when I first heard John O’Leary close his keynote speech at the World Leaders Conference, I realized that I did not say "I love you" enough. John has closed every keynote I’ve heard with “I love you and there’s not really anything you can do about it.” John has an inspirational story. His book On Fire is incredible (I gave it to all of our kids and my parents) and his commitment to love — to truly love others — has inspired me to share my love more openly.Continue reading >
March 03, 2021
One morning, I was fishing in the front of my boat on Ross Barnett Reservoir in Mississippi. I had an odd feeling that morning that things weren't just right; however, I wasn't able to put my finger on it. I became engrossed in a conversation with another fisherman about our LiveScopes. When I turned around to grab another color bait, I saw that my boat was full of water! I was literally on the verge of sinking.Continue reading >
February 24, 2021
Here we go again as I have taken being right too far, and I’m certainly not without fault in this communication snafu. It started as I got home early and CeCe was finishing up outside with some yard work. We sat down for a moment and both agreed we wanted to take Oliver (our Yorkie puppy) for a walk.Continue reading >
February 17, 2021
As I walk into the living room, CeCe is in her chair, scanning Facebook or shopping on her phone and my entry goes pretty much unnoticed. Well, let’s be transparent — totally unnoticed. I admit, it’s a real downer as I was hoping that my arrival might peak the slightest bit of excitement, joy, happy greeting or at least an expression of curiosity. Don’t we all look for that recognition and acceptance from our close family and friends?Continue reading >
February 10, 2021
The CEO comes into the boardroom and everyone is standing. “Our oldest customer has fired us. Says they just don’t know us anymore — too much business by phone, email. Well folks, something has to change. We are going to see them all face-to-face.” He then hands out airline tickets to everyone.
This scene is from an old commercial, but with the current pandemic, I think it is a scene (being fired) we could replicate very easily today if we do not treat being relevant as important and urgent. This takes energy and creativity. It takes contacting, listening and collaborating with clients and customers.
Frankly, it’s easier today to assume that a client doesn’t want to collaborate or hear from us. How often are we letting these assumptions delay our actions? The hyper-speed of digital acceleration, remote work, changing business patterns, etc., all require a concerted effort to understand changing needs so we are relevant.
February 03, 2021
Today, February 3, CeCe and I celebrate our 20th anniversary. Hopefully, and Lord willing, as you read this, we are on the beach checking off one of our “bucket list” destinations in St. Lucia. I’ve just finished writing CeCe’s anniversary card. Now I could share the card’s contents with you, but that would be the end of my beBetter blog and ME! CeCe is such a great sport to provide me the liberty to share some of her experiences, both good and bad, so I want to be careful and not get too loose with the stories.
There are two comments in the card that I think could help each of us to #beEvenBetter.Continue reading >