Nov 17, 2015 11:00:00 AM

Why Culture Drives M&A Success

The internal audit function can be a powerful resource for creating competitive advantages and driving growth. It’s relatively intuitive to consider how identifying efficiencies and mitigating risk can aid in the sustainability of an organization. A deeper look at the internal audit (IA) process reveals that it is also incredibly effective for nurturing a strong bank culture during an M&A transaction. 

Continue reading >

Topics: M&A, Culture, Internal Audit

Oct 1, 2015 1:00:00 PM

Does Your Culture Empower Millennials to Care?

Not long ago, we examined the value and importance of a healthy bank culture.  In it, we shared the HORNE Wise Firm model, which is based on the belief that a strong foundation is built on the combination of ‘we’ and ‘service’ – a cultural belief in working together to make a difference. We also shared some powerful statistics that indicate per-employee profit increases from $7,802 to $27,401 in organizations with a shared culture based on vision, mission, and values. 

Continue reading >

Topics: Millennials, Culture, Women Leadership

Aug 26, 2015 12:00:00 PM

Strong Bank Culture Starts with People

Employees need to feel inspired by the company mission and values, because raw talent is meaningless without the will to create results. - KISSMetrics

Continue reading >

Topics: Culture, Bank Growth

Apr 30, 2015 8:56:00 AM

Are You Educating Your Customers?

2014 piece by Intuit Quicken reported that in a national financial capability study performed by FINRA, participants were asked five questions related to everyday personal finance and economics - 61% of the participants were unable to correctly answer more than three questions.

Continue reading >

Topics: Culture, Bank Trends

Apr 2, 2015 11:01:00 AM

Every Customer is a VIP

Dr. Maya Angelou once said, “At the end of the day people won't remember what you said or did, they will remember how you made them feel.” Every now and then, I’m reminded of how true it is. Promising or advertising a VIP experience is easy. Just claim to offer what you know people want.

Continue reading >

Topics: Community Banking, Culture

Mar 12, 2015 10:05:35 AM

Accelerating Growth Through the Art of Storytelling

Think for a moment about the stories that have left an impact on you. Someone whose experience and example helped to shape your decisions, or a company that you’re compelled to support. Since the dawn of time, stories have generated an almost unmatched power to motivate. For banks competing in the changing economy, it has become vital to connect your story with that of your customers.

Continue reading >

Topics: Bank Growth, Culture

Mar 4, 2015 9:42:00 AM

A Leadership Example for Every Generation

Is anyone else getting tired of all the talk about differences in leadership qualities between the Baby Boomer, Gen X and Millennial generations? So many people/media/illustrations/etc. oversimplify descriptions of Millennials. I’m not even a member of this generation, and I find it offensive.

Continue reading >

Topics: Leadership, Culture

Feb 25, 2015 12:00:00 PM

Gender in Banking - What Matters Most to Female Millennials

Does gender matter in banking? We recently posed that question, and shared insights from some of the most powerful women in banking who say you’d better believe it matters, and today is just the beginning!

Continue reading >

Topics: Leadership, Culture

Feb 4, 2015 10:22:00 AM

How Much Does Gender Matter in Banking Executive Leadership?

American Banker recently released their list of the 25 Most Powerful Women in Banking. In connection with the release of that annual ranking, they posed the question, “Does gender matter in banking?

Continue reading >

Topics: Leadership, Culture

Oct 22, 2014 11:30:00 AM

Banking Success and Lessons from the Golf Course

Recently, I had a great reminder of the art and importance of communication. I am an avid (okay, borderline obsessed) golfer. I am constantly trying to figure out ways to better my game, with an ultimate goal of lowering my handicap to a three.

Continue reading >

Topics: Banking, Culture

Jul 16, 2014 12:45:00 PM

Positive Outlook is a Choice

Psychologists estimate that roughly 80% of your day is filled with negative thoughts. In the current economic and regulatory environment, it might seem like 100% for bank executives!

Continue reading >

Topics: Bank Growth, Culture

May 7, 2014 3:30:00 PM

Their Compensation is What?

We have discussed five key components to consider in an incentive compensation plan. The viewpoints addressed in that blog and the increased scrutiny placed on bank executive compensation made in an article in the Wall Street Journal really stand out in its contrast. It pointed out that, on average, bank regulators make more than bankers. Not just a little more. The average bank regulator earns 2.7 times more than the average private banker.  And this multiple has been increasing since the passage of the Dodd-Frank Act in 2010. 

Continue reading >

Topics: Bank Trends, Culture

RELATED POSTS