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Aug 5, 2015 1:30:00 PM

An Inside Look at the Millennial Banker’s Ideal Branch

By 2020, Millennials will account for $1.4 trillion in spending. That’s a massive increase from annual current levels of about $600 billion. Already, this generation is 80 million members strong, and their measurable impact is growing exponentially as they age into adulthood.[1] This demographic thinks differently about money and banks than their predecessors. They are financially informed, and prioritize quick, convenient and mobile banking solutions.

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Topics: Community Banking, Branch Bank, Millennials

Jun 5, 2014 2:45:00 PM

The Evolution of the Branch Experience

We live in an information-driven economy. This presents both a challenge and opportunity as banks position themselves as a go to source for financial knowledge and products. In fact, banks that are mastering their multichannel presence have put information at the forefront of their digital and branch experiences.

The appearance of a new type of branch: Smaller, technology-focused, able to provide a convenient and compelling transactional experience, while also showcasing the bank’s wider capabilities. (The Dangers of Abandoning the Full-Service Branch, April 2014)

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Topics: Online Banking, Digital Banking, Branch Bank