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November 10, 2016

What Does the Trump Presidency Mean for Banks?

At approximately 2:30 a.m. EST Wednesday, Donald Trump took a conciliatory call from Hillary Clinton and began his speech to accept the position as the 45th President of the United States of America.

This morning, across the country, people woke to the news and a gnawing feeling in the pit of their stomach. Regardless of which candidate got our vote and whether we are feeling a sense of victory or defeat, we all share two questions—what does this mean and what is ahead for us? The reality is that we can’t know until we’re able to look back in hindsight.

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Topics: Regulations, Healthcare Reform Trump

September 23, 2016

Defining Community Banks’ Future for Success

It seems that community banks are under siege. From new and more stringent regulations to the presence of fintech startups to widening demographics that demand more personalization than ever before, it’s gotten harder and harder to stay relevant and compete. Innovation has to take into account the hard trends shaping our marketplace and set aside the space to anticipate and build foresight.  

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Topics: Community Banking, stakeholders

September 14, 2016

Outsmart the Acecard with Cybersecurity Designed for the Malware

Consumer banks and their customers have a new reason to be extra vigilant. Cyberthieves have begun using new malicious software (“malware”) programs to steal credentials from customers of large banks who enter their accounts via Apple iOS and Android based apps. Malware programs like Acecard and GM Bot are proving so pernicious because they can morph into customized overlays to imitate 50 financial-services apps. That feature is attracting the attention of cyber-thieves, mobile phone companies, cybersecurity, and bank regulators.

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Topics: Electronic Health Records, Banking

August 10, 2016

How to Pursue the Long-Term Strategy and Avoid The Big Short

Business and economics are at an inflection point. Hard trends like technology, globalization, and access to information have continued to evolve at such an accelerating rate that decisions about increasingly complex scenarios are being made faster than ever.

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Topics: Strategy

June 29, 2016

Clarifying the Cost and Value of Cyber Insurance

As we are all aware by now, data breaches are a fact of life for most businesses – and in particular for businesses that collect or engage private customer data within an internal electronic network. The annual Ponemon Cost of Data Breach Study: Global Analysis report provides indisputable evidence that cybercrime is a permanent risk organizations need to be prepared to manage.[1] In particular, highly regulated industries (i.e., financial services and healthcare) have the most costly data breaches because of fines and the higher-than-average rate of lost business and customers.

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Topics: Cyber Insurance

May 25, 2016

How Hackers are Stealing Your Value

We recently shared some statistics that demonstrate the cost of cybercrime by industry. Particularly, that the annual combined loss from cybercrime in the US exceeded $525 million (USD) in 2015. While financial institutions have the highest risk of threat and the highest average annual costs caused by cybercrime, virtually every industry is at risk. 

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Topics: Electronic Health Records, Hacker, Banking

February 18, 2016

What Does Interest Rate Uncertainty Mean for Banks?

In December, everyone was talking about the first interest rate increase in almost a decade.  As part of its announcement, the Federal Reserve identified the current economic environment as “the end of an extraordinary period,” and said the rate hike was designed to be a “liftoff.” They predicted additional rate increases in 2016 and a period of strengthening economy.

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Topics: Regulations, Federal Reserve

November 17, 2015

Why Culture Drives M&A Success

The internal audit function can be a powerful resource for creating competitive advantages and driving growth. It’s relatively intuitive to consider how identifying efficiencies and mitigating risk can aid in the sustainability of an organization. A deeper look at the internal audit (IA) process reveals that it is also incredibly effective for nurturing a strong bank culture during an M&A transaction. 

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Topics: M&A, Culture, Internal Audit

November 05, 2015

Envisioning the Future for Community Banks

Community banks have many strong assets that offer every reason for optimism. Even in the face of technology change, new demographics and increasing globalization of services, these smaller, local institutions have a host of leverageable assets.[1]

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Topics: Bank Growth

October 29, 2015

The Secret to Digital Engagement

It seems everybody is talking about digital engagement. But what is it really? Is it more than a buzzword? Is it actually important?

The short answer is yes. Engagement is a concept and practice that lives at the heart of banking. It’s how our customers behave – what they decide to do in our relationship with them. It is also the strategies we use to nurture those relationships toward positive, lasting outcomes. With that in mind, it’s easy to see why it’s so hard to have a singular conversation about engagement. Ultimately, it’s personal. 

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October 07, 2015

M&A as a Competitive Advantage for Community Banks

 

The competitive spirit is a driving force that pushes each of us to reach unimaginable heights. It’s also what makes sports stories so endearing – particularly those where an underdog overcomes great obstacles to win.  I particularly like this quote from Rocky Balboa (Sylvester Stallone) in the movie Rocky: 

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Topics: Community Banking, M&A

October 01, 2015

Does Your Culture Empower Millennials to Care?

Not long ago, we examined the value and importance of a healthy bank culture.  In it, we shared the HORNE Wise Firm model, which is based on the belief that a strong foundation is built on the combination of ‘we’ and ‘service’ – a cultural belief in working together to make a difference. We also shared some powerful statistics that indicate per-employee profit increases from $7,802 to $27,401 in organizations with a shared culture based on vision, mission, and values. 

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Topics: Millennials, Culture, Women Leadership

September 22, 2015

A Focus on Allowance at the 2015 AICPA Bank Conference

Last week at the 40th annual AICPA “National Conference on Banks & Savings Institutions” in Washington, DC, change was on everyone’s mind. The conference coincided with the second Republican primary debate and the even bigger debate about whether the Federal Reserve would raise interest rates for the first time in almost a decade. 

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Topics: Allowance

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