May 4, 2016 11:00:00 AM

Have You Wowed Someone Today?

A few weeks ago, I received a special invitation to spend some quality time at Sage Valley with a group of CPA executives who I respect very much. Initially, I declined the invitation because this connection event was scheduled around 2.5 days of golf, which is a sport I gave up several years ago.  As a golfer, I found myself frustrated and inconsistent, and with very little time to practice, I dropped it and had no interest in revisiting those frustrations. 

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Topics: Customer Experience, Customer Service